A wellbeing centre

Six rooms, and no way to book any of them

They hire their rooms to yoga teachers, therapists and community groups. Every booking means filling in a form and waiting for an office that's open three days a week. Three things follow.

The office is open twelve hours a week.

Wednesday to Friday, ten until two. Any other time, the enquiry just sits there.

Four days out of seven there is nobody in to ask.

Now See what's free and book it at any hour, open or not.

A yoga teacher books the same room, the same hour, every week of term.

Almost the whole calendar is like that. Hardly anything in it is new.

So every term somebody types it all in again, one date at a time, checking each one for a clash.

Now Pick the day and hour once. The whole term goes in, clashes checked as it lands.

A teacher who's ill on a Friday waits until Wednesday.

The class doesn't happen and the room sits empty. Nobody else can book it either, because the website never knew it was free.

An empty room earns nothing. It's the quietest way a building loses money.

Now They cancel it themselves, get credited, and the room goes straight back up.

A dialog reading: Cancel Wed 19 Aug? Free to cancel — that's 14 days away, so this session is credited back to you in full and the room goes straight back on the calendar.

What I built

So I built them the other way

A working booking system on their own site, using their real rooms and their real published rates. I'd rather show than pitch.

A term of twelve weekly sessions, with every date checked against the diary: 12 sessions booked, 0 clashes skipped, and three months of calendar with each date marked
A whole term, checked in one go. Pick a day and a time, and every date in the term is tested against the diary at once — clashes flagged, skippable one by one, with the total priced before you commit. This is the job the office currently does by hand.
The office diary: every room across one day, with tiles showing sessions today, hours booked this week, room use as a percentage, and the week's hire value
And the office gets a real diary. Every room, one screen, replacing a calendar that says in writing it isn't representative. Phone bookings go straight in and block the room everywhere at once — and the occupancy and income figures a funder asks for come out of the system instead of somebody's memory.

Hiring a room today

  1. Fill in an enquiry form
  2. Wait for the office to open — three days a week, four hours a day
  3. Emails back and forth to find a time that's free
  4. Sign three separate documents
  5. Get an invoice, pay it later

Hiring a room with the system

  1. See what's actually free, at nine o'clock on a Sunday night
  2. Pick it and pay by card
  3. Sign once — all three documents together

The same building. The same rates. The difference is whether somebody has to be at a desk for the booking to happen.

Still taking bookings by email?

Tell me how it works now and I'll build you the version that doesn't need somebody at a desk — your real rooms, your real rates, the same way I did here.

Redesign my website — free

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